Provider Disclosure

Effective Date: October 30, 2025

Zen Med Spa is committed to providing high-quality intravenous (IV) hydration and wellness services to our patients. The following disclosure is provided in compliance with New York state laws and regulations governing healthcare services and patient rights. Please review this information carefully.

Business and Provider Information

Business Name: Zen Med Spa

Business Phone: 332-239-2005

Website: www.thezenmedspa.com

Service Areas: Manhattan, Brooklyn, Queens, Bronx, Staten Island, Suffolk County, Nassau County, Westchester County

Provider Qualifications

All medical services provided by Zen Med Spa are administered or overseen by licensed healthcare providers, in compliance with New York state regulations. These include:

• Registered Nurses (RN): Licensed professionals who administer IV therapy under the supervision of nurse practitioners or physicians.
• Nurse Practitioners (NP): Advanced practice registered nurses authorized to assess patients, order treatments, and oversee care.
• Medical Director: A licensed physician who provides medical oversight and ensures all treatments meet clinical standards.

All healthcare providers maintain current licenses, certifications, and malpractice insurance as required by New York state law.

Scope of Services

Zen Med Spa specializes in mobile IV hydration, vitamin infusions, and related therapies aimed at promoting wellness. These services are elective and not intended to diagnose, treat, cure, or prevent any disease. Patients are encouraged to consult with their primary healthcare provider for medical conditions.

Services Offered Include:

• Hydration therapy
• Myers Cocktail
• Immunity boost
• Hangover relief
• Cold and flu support
• Performance recovery
• Migraine relief
• Weight loss support
• Custom vitamin and nutrient infusions

All treatments are tailored to individual patient needs based on a comprehensive medical assessment conducted by our licensed healthcare providers.

Risks and Limitations

While IV therapy is generally safe when administered by trained professionals, potential risks include but are not limited to:

• Bruising, swelling, or discomfort at the injection site
• Allergic reactions to vitamins, minerals, or other ingredients
• Infection at the injection site
• Phlebitis (inflammation of the vein)
• Nausea, dizziness, or lightheadedness
• Fluid overload in rare cases
• Electrolyte imbalances

Patients are required to review and sign an Informed Consent Form before receiving any services. This form outlines the specific risks, benefits, and alternatives to IV therapy.

Patient Rights

As a patient of Zen Med Spa, you have the right to:

• Informed Consent: Receive clear information about the nature, risks, and benefits of IV therapy before treatment.
• Confidentiality: Have your personal and medical information protected in accordance with HIPAA regulations.
• Refuse Treatment: Decline any treatment at any time without penalty or retaliation.
• Access Medical Records: Request and receive copies of your medical records in accordance with applicable laws.
• Quality Care: Receive safe, professional, and respectful care from licensed healthcare providers.
• Ask Questions: Inquire about your treatment, the qualifications of your provider, or any aspect of your care.
• File Complaints: Report concerns or complaints about your care without fear of retaliation.

Medical Assessment and Eligibility

Before receiving IV therapy, all patients undergo a medical assessment to determine eligibility. This assessment includes:

• Review of medical history
• Current medications and allergies
• Evaluation of symptoms and treatment goals
• Assessment of contraindications or risk factors

The administering healthcare provider has the sole discretion to determine whether treatment is appropriate. Zen Med Spa reserves the right to decline treatment if:

• Your medical history indicates contraindications for IV therapy
• You are unable to provide complete and accurate health information
• The medical professional determines that treatment may pose unnecessary risks
• You are experiencing a medical emergency requiring immediate emergency care

Emergency Protocols

Zen Med Spa is not an emergency medical service. In the event of a medical emergency, patients should contact 911 immediately. Our staff is trained to recognize emergencies and will provide initial support while emergency services are en route.

If you experience severe or unexpected side effects after receiving IV therapy, seek medical attention immediately and inform Zen Med Spa.

Supervision and Medical Oversight

All IV therapy services are provided under the supervision of a licensed Medical Director who ensures compliance with clinical protocols and state regulations. Our Medical Director is available for consultation regarding patient care and treatment decisions.

Insurance and Payment

Zen Med Spa services are elective and typically not covered by health insurance. Payment is due at the time of service. We accept cash, credit cards, and digital payment methods. Patients are responsible for verifying their insurance coverage and understanding their financial obligations before receiving treatment.

Contact Information for Complaints or Concerns

If you have concerns about your care, please contact us directly:

Zen Med Spa

Phone: 332-239-2005

Email: info@thezenmedspa.com

Complaints may also be directed to:

New York State Department of Health

Bureau of Professional Medical Conduct

Phone: 1-800-663-6114

Website: www.health.ny.gov

New York State Education Department

Office of the Professions

Phone: 518-474-3817

Website: www.op.nysed.gov

Acknowledgment

By receiving services from Zen Med Spa, patients acknowledge that they have read and understood this disclosure, including the risks and limitations of IV therapy. Patients further acknowledge that they have had the opportunity to ask questions and receive satisfactory answers regarding their care.

Changes to This Disclosure

We may update this Provider Disclosure periodically to reflect changes in our practices or applicable regulations. Any updates will be posted on our website with an updated “Effective Date.”

Additional Information

For more information about our services, qualifications, or policies, please visit our website at www.thezenmedspa.com or contact us directly at 332-239-2005.



Zen Med Spa is committed to transparency, patient safety, and providing the highest standard of care in mobile IV therapy and wellness services.